How do Didi car owners cancel their accounts?
With the standardized development of the online ride-hailing industry, some Didi car owners need to cancel their accounts due to personal reasons or policy adjustments. This article will introduce in detail the cancellation process, precautions and recent hot topics to help car owners complete the operation efficiently.
1. Steps to cancel Didi car owner account
| steps | Operating Instructions |
|---|---|
| 1. Log in to your account | Open Didi Car Owner APP and log in using your registered mobile number |
| 2. Enter settings | Click "My"-"Settings"-"Account and Security" in the lower right corner |
| 3. Apply for cancellation | Select "Cancel Account" and submit the application after reading the precautions. |
| 4. Waiting for review | The platform will complete the review within 3-5 working days (all order payments need to be settled) |
| 5. Confirm logout | After receiving the SMS notification, you need to confirm the logout operation again. |
2. Notes on cancellation
| Things to note | Detailed description |
|---|---|
| Account balance | Cash needs to be withdrawn in advance, and the balance will not be recovered after cancellation. |
| Historical orders | Unable to query historical order records after logging out |
| re-register | The same ID card cannot be registered repeatedly within 180 days. |
| Device unbinding | All associated vehicles and devices need to be unbound first |
3. Recent hot spots in the online ride-hailing industry (last 10 days)
| hot topics | Main content |
|---|---|
| Compliance process accelerated | Many places have carried out special rectification of online car-hailing and removed non-compliant vehicles. |
| Adjustment of commission ratio | Some platforms have announced reductions in driver service fee ratios |
| New energy vehicle subsidies | Many places have introduced policies to encourage the electric transformation of online ride-hailing services |
| Security feature upgrades | Mainstream platforms have added itinerary recording/emergency contact functions |
4. Frequently Asked Questions about Cancellation of Accounts
1.Can I register again after logging out?The same ID card needs to wait for a 180-day cooling-off period, and all qualification materials need to be resubmitted.
2.What should I do if my account has unfinished orders?All orders must be completed and settlement completed, otherwise it will not pass the review.
3.What materials are required for cancellation?Usually, photos of the front and back of the ID card, a photo of the ID card in hand and a written application are required.
5. Suggestions for alternatives
If you are temporarily unsure whether to log out, you can choose:
| Plan | Advantages |
|---|---|
| Suspend order taking | Account data is retained and operations can be resumed at any time |
| Switch platform | Multi-platform registration can avoid the risks of a single platform |
| Account freeze | A temporary freeze of 3-6 months will not affect your credit record |
It is recommended that car owners fully evaluate their needs before logging out. If they need to retain historical order records, they can first export the data through "My Trip". If you encounter problems with the cancellation process, you can call Didi car owner customer service hotline 400-000-0999 for consultation.
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